Terms & Conditions

1. Introduction

Welcome to the website of Sri Shyam Industries. These Terms & Conditions govern your access to and use of this website, including the information, product descriptions, product specifications, images, content, enquiry facilities and other services or features made available through the website.

By accessing, browsing, submitting an enquiry, requesting a quotation, communicating with Sri Shyam Industries through the website, or otherwise using any part of the website, you acknowledge that you have read, understood and agreed to be bound by these Terms & Conditions.

If you do not agree with any provision contained in these Terms & Conditions, you should discontinue use of the website.

These Terms & Conditions should be read together with any other policies or notices published on the website, including the Privacy Policy, Shipping/Delivery Policy, Return or Refund Policy, where applicable, and any product-specific terms communicated to a customer.

2. About Sri Shyam Industries

Sri Shyam Industries is engaged in the manufacture and supply of packaging products and related packaging solutions. The website may contain information relating to products including, but not limited to:

Zipper Bags
Zipper Profiles
Attached Zipper Bags
Slider Bags
Retail Packaging
Specialty Bags
Garment Bags
Hanger Bags
Anti-Static Bags
Biohazard Bags
Corrosion Resistant Bags
Bubble Bags
Oxo-Biodegradable Bags
Other customized packaging products and solutions

The information displayed on the website is intended to help prospective customers understand the nature, features and possible applications of the products offered by Sri Shyam Industries.

The availability of any product, specification, material, colour, size, thickness, printing option, packaging configuration or customization is subject to confirmation by Sri Shyam Industries.

3. Acceptance of These Terms

By using this website, you represent that:

You have the legal capacity to enter into a binding agreement under applicable law;
The information provided by you, where required, is accurate and complete;
You will use the website only for lawful purposes;
You will not use the website in a manner that violates applicable laws or regulations;
You will not interfere with the security, operation or functionality of the website; and
You will comply with these Terms & Conditions and any applicable product-specific terms.

Where a person accesses or uses the website on behalf of a company, partnership, organisation or other legal entity, that person represents that they are authorised to act on behalf of that entity.

4. Website Use

The website is provided primarily for information, product discovery, business enquiries, quotation requests and other legitimate business or customer-related purposes.

You must not use the website:

for any unlawful or fraudulent purpose;
to impersonate another person or organisation;
to submit false, misleading or deceptive information;
to attempt unauthorised access to the website or its systems;
to introduce viruses, malware or other harmful code;
to interfere with website servers, networks or security mechanisms;
to scrape, copy or systematically extract website content without permission;
to use automated systems in a manner that adversely affects website operation;
to transmit spam or unsolicited commercial communications through website facilities; or
for any purpose that may damage the reputation, rights or legitimate business interests of Sri Shyam Industries.

Sri Shyam Industries reserves the right to restrict, suspend or terminate access to the website where it reasonably believes that a user has violated these Terms & Conditions or applicable law.

5. Product Information and Specifications

Sri Shyam Industries makes reasonable efforts to ensure that product information published on the website is useful and accurate. However, packaging products may be manufactured or supplied according to customer-specific requirements, manufacturing tolerances and technical specifications.

Accordingly, information displayed on the website should not automatically be treated as a final technical specification unless expressly confirmed in writing by Sri Shyam Industries.

Product descriptions, photographs, illustrations, colours, dimensions, thicknesses, materials, closure mechanisms, printing, finishes and other characteristics may vary depending on the particular product, manufacturing process and customer requirements.

Where a customer requires a particular specification, the customer should obtain written confirmation of the applicable specification before placing or confirming an order.

5.1 Product Images

Product photographs and illustrations displayed on the website are provided for general representation and may not always reflect the exact appearance, colour, dimensions, printing or configuration of the product ultimately supplied.

Minor variations may occur because of:

screen and device settings;
photography and lighting conditions;
printing processes;
manufacturing tolerances;
material variations; and
customer-specific customization.

Such reasonable variations will not, by themselves, constitute a defect or non-conformity where the supplied product complies with the agreed specifications.

6. Customised Packaging Products

A significant portion of packaging requirements may involve customised specifications.

Depending on the product, customization may include:

bag dimensions;
thickness;
material;
colour;
zipper or slider configuration;
printing;
artwork;
branding;
packaging quantity;
packing configuration; and
other technical requirements agreed between the parties.

A quotation, sample, artwork approval, technical specification, purchase order, proforma invoice or other written commercial document may contain terms that are specific to an individual transaction.

Where transaction-specific terms have been expressly agreed in writing, those terms shall apply to that transaction to the extent of any inconsistency with general website information.

7. Quotations and Enquiries

Submitting an enquiry through the website does not automatically constitute an order or create a binding obligation on Sri Shyam Industries to manufacture, supply or sell the requested products.

A customer enquiry may be reviewed to determine:

product requirements;
quantity;
dimensions;
material;
printing requirements;
customization requirements;
delivery location;
applicable commercial terms; and
other relevant requirements.

Sri Shyam Industries may subsequently provide a quotation or other commercial proposal.

Unless expressly stated otherwise in writing, a quotation should not be interpreted as an unconditional acceptance of an order.

A quotation may be subject to product availability, material availability, production capacity, customer approval, applicable taxes, freight or logistics costs, and other commercial or technical conditions.

8. Orders and Order Confirmation

An order shall become binding only when it has been accepted or confirmed by Sri Shyam Industries through an authorised commercial communication or other legally valid means.

For customized products, production may be subject to approval of artwork, dimensions, samples, specifications or other technical details.

Once an order has entered production, cancellation, modification or alteration may be subject to applicable commercial terms and the stage of manufacturing.

Customers should carefully verify all specifications before approving an order, particularly for customized packaging products.

9. Prices, Taxes and Other Charges

Prices displayed on the website, where applicable, may not necessarily represent the final price payable for every order.

The final commercial price may depend upon factors including:

product specifications;
quantity;
customization;
printing;
material;
packaging;
shipping or freight;
applicable taxes;
destination; and
other transaction-specific costs.

Unless expressly stated otherwise, applicable taxes, duties, freight, customs charges or other statutory or logistics-related charges may be payable in accordance with the applicable transaction and destination.

For international orders, additional customs, import, duties, clearance or regulatory charges may arise depending upon the destination country and applicable law. Responsibility for such charges shall be determined by the agreed commercial terms for the particular transaction.

10. Payments

Where an order requires advance payment, part payment, balance payment or payment through a particular method, the applicable payment terms will be communicated to the customer as part of the relevant commercial transaction.

Customers are responsible for ensuring that payment information submitted by them is accurate.

Sri Shyam Industries may decline, delay or place an order on hold where:

payment has not been received as agreed;
payment cannot be verified;
required transaction information is incomplete;
there is a reasonable concern regarding fraudulent activity; or
the transaction cannot lawfully or commercially be completed.

Nothing on the website shall be interpreted as creating an obligation to accept every payment, enquiry or proposed transaction.

11. Delivery and Shipment

Delivery timelines communicated by Sri Shyam Industries are generally estimates unless expressly agreed in writing as a binding delivery commitment.

Actual delivery may be affected by matters including:

manufacturing requirements;
availability of raw materials;
customization or printing;
customer approvals;
transportation;
customs clearance;
import/export requirements;
governmental restrictions;
natural events;
labour disruptions;
force majeure events; or
other circumstances beyond the reasonable control of Sri Shyam Industries.

For international shipments, the customer may be required to comply with destination-country import requirements and other applicable laws.

Where an applicable e-commerce transaction falls within India’s Consumer Protection (E-Commerce) Rules, 2020, the applicable requirements concerning delivery, returns, refunds and related disclosures will be observed.

12. Inspection of Products

Customers should inspect products within a reasonable period after delivery and notify Sri Shyam Industries of any apparent shortage, damage, defect or deviation from the agreed specification within the applicable period communicated for that particular transaction.

For customized products, the customer’s approved specifications, artwork, sample or other written confirmation may be used to determine conformity.

Nothing in these Terms & Conditions is intended to exclude or restrict any right or remedy that cannot lawfully be excluded or restricted under applicable law.

13. Returns, Replacements and Refunds

Returns, replacements or refunds, where available, shall be governed by the applicable terms communicated at the time of the relevant transaction and by applicable law.

Because Sri Shyam Industries supplies packaging products, including products manufactured or customized according to customer specifications, the eligibility for return or replacement may depend upon the nature of the product and the circumstances giving rise to the request.

A customer may be required to provide reasonable information or supporting evidence concerning an alleged defect, shortage, damage or incorrect supply so that the matter can be examined.

Where a product has been specifically manufactured or customized according to a customer’s approved requirements, cancellation or return may not be available merely because the customer subsequently changes their preference or no longer requires the product, except where required by applicable law or expressly agreed in writing.

Nothing in these Terms & Conditions limits any mandatory consumer right or remedy that cannot legally be excluded.

14. Customized Products and Cancellation

Packaging products manufactured according to customer-specific requirements may involve procurement of materials, production planning, printing, tooling, manufacturing and other processes that cannot readily be reversed.

Accordingly, once production of a customized order has commenced, cancellation or modification may be subject to the commercial terms applicable to that order.

This may particularly apply where the customer has approved:

artwork or branding;
product dimensions;
material specifications;
colour;
thickness;
printing;
quantity;
packaging configuration; or
other technical requirements.

Sri Shyam Industries will make reasonable efforts to accommodate a customer’s request for changes where production has not materially progressed. However, the acceptance of such a request is not guaranteed.

Any costs already incurred in connection with an order may be payable where permitted by the applicable agreement and law.

15. Defective, Damaged or Incorrect Products

If a customer believes that a product supplied by Sri Shyam Industries is defective, damaged, materially different from the agreed specification, or supplied in an incorrect quantity, the customer should notify Sri Shyam Industries within the applicable period communicated for that transaction.

The customer may be requested to provide:

order or invoice details;
photographs or videos;
details of the alleged issue;
quantity affected;
packaging or shipment information;
product samples, where reasonably required; or
other information necessary to investigate the claim.

Sri Shyam Industries may examine the claim before determining the appropriate resolution.

Depending upon the circumstances and applicable law, an eligible claim may result in correction, replacement, credit, refund or another appropriate remedy.

A claim will not automatically be accepted merely because a product does not meet the customer’s subsequent preference where the product conforms to the agreed specifications.

16. Manufacturing Tolerances

Packaging products manufactured from flexible materials may be subject to reasonable manufacturing tolerances in dimensions, thickness, colour, printing and other characteristics.

Where a particular tolerance has been expressly agreed in writing, that agreed tolerance shall apply.

A minor variation that falls within the agreed or commercially reasonable manufacturing tolerance will not ordinarily constitute a defect.

For customized products, the final manufacturing result may also depend on the customer’s approved artwork, files, samples and technical specifications.

17. Customer-Provided Artwork and Content

Where a customer provides logos, trademarks, artwork, photographs, designs, text, product information or other materials for printing or customization, the customer represents that they have the necessary rights, permissions and authority to use and reproduce such materials for the relevant purpose.

The customer remains responsible for ensuring that customer-provided material:

does not infringe intellectual property rights;
does not violate applicable law;
does not contain unlawful or misleading material;
does not violate applicable advertising or regulatory requirements; and
is technically suitable for the agreed printing or manufacturing process.

Sri Shyam Industries may refuse to process material that it reasonably believes may create legal, regulatory, reputational or technical concerns.

18. Customer Indemnity for Supplied Material

To the extent permitted by applicable law, a customer who supplies artwork, trademarks, text, images, designs or other material for manufacturing or printing agrees to be responsible for claims arising from the customer’s lack of authority to use such material or from unlawful content supplied by the customer.

This does not transfer responsibility for matters caused solely by Sri Shyam Industries’ own independent acts or omissions.

Where a claim arises concerning customer-supplied intellectual property or content, Sri Shyam Industries may suspend the relevant production or transaction while the matter is investigated.

19. Intellectual Property Rights

Unless otherwise stated, the website and its contents are owned by or licensed to Sri Shyam Industries.

This may include:

website design;
text;
product descriptions;
graphics;
photographs;
logos;
trademarks;
page layouts;
downloadable materials;
videos;
icons;
illustrations;
software;
databases; and
other website content.

These materials are protected by applicable intellectual property laws.

Nothing contained on the website grants a user ownership of any intellectual property belonging to Sri Shyam Industries.

20. Limited Permission to Use Website Content

Subject to these Terms & Conditions, Sri Shyam Industries grants visitors a limited, non-exclusive, non-transferable and revocable permission to access and use the website for legitimate personal or business enquiry purposes.

You must not, without prior written permission:

reproduce substantial portions of website content;
republish website content on another website;
commercially exploit website content;
modify or create derivative works from website materials;
remove copyright, trademark or proprietary notices;
reproduce product photographs for commercial use;
systematically download or copy product information; or
represent Sri Shyam Industries’ content as your own.

Reasonable references to the website for legitimate business communication do not by themselves constitute a transfer of intellectual property rights.

21. Trademarks and Brand Names

Sri Shyam Industries’ name, logos, product names, brand names and other identifying marks may constitute trademarks or other proprietary rights.

No provision of these Terms & Conditions grants permission to use such marks in a manner that may suggest sponsorship, endorsement, affiliation or ownership without appropriate authorization.

Third-party names, trademarks or product references appearing on the website remain the property of their respective owners.

22. Website Content Accuracy

Sri Shyam Industries aims to maintain useful and reasonably accurate website content. However, information may occasionally contain typographical errors, outdated information, omissions or inaccuracies.

Product availability, specifications, prices, descriptions, images and other information may be changed, corrected or updated without prior notice.

Sri Shyam Industries does not guarantee that every piece of information on the website will always be complete, current or error-free.

Where a customer is making a commercial decision based on a particular specification, the customer should obtain confirmation of the applicable specification before placing an order.

23. No Reliance on General Website Information

Information published on the website is generally provided for informational and commercial enquiry purposes.

It should not be treated as a substitute for product-specific technical documentation, regulatory advice, professional advice or written contractual specifications where such documentation is required.

Customers are responsible for determining whether a particular packaging product is appropriate for their intended application and whether its use complies with applicable laws, regulations and industry requirements.

This is particularly important for products intended for food, medical, pharmaceutical, healthcare, hazardous-material, chemical, export or other regulated applications, where additional requirements may apply.

24. Regulatory and Intended Use

Customers must use products only for their intended and lawful purposes.

Where a product is intended for a regulated application, the customer is responsible for identifying and communicating applicable requirements before placing an order.

Sri Shyam Industries does not represent that every product listed on the website is suitable for every regulated application or every jurisdiction.

Where a customer requires a specific certification, standard, material grade, compliance document or regulatory approval, this should be expressly discussed and confirmed before the order is finalized.

25. Third-Party Websites and External Links

The website may contain links to third-party websites, platforms, services or resources.

Such links may be provided for convenience or additional information. Sri Shyam Industries does not necessarily control or endorse the content, availability, security, products or services provided by third parties.

Accessing a third-party website is at the user’s own discretion and may be subject to that third party’s separate terms and privacy policies.

Sri Shyam Industries is not responsible for the content, accuracy, availability or security of third-party websites except to the extent required by applicable law.

26. Website Availability

Sri Shyam Industries will make reasonable efforts to keep the website accessible and operational.

However, uninterrupted availability cannot be guaranteed.

The website may occasionally be unavailable because of:

maintenance;
technical problems;
hosting or network failures;
software updates;
cybersecurity incidents;
infrastructure failures;
service-provider interruptions; or
circumstances beyond reasonable control.

Sri Shyam Industries may modify, suspend or discontinue any part of the website without creating an obligation to maintain a particular feature or service.

27. Electronic Communications

When you submit an enquiry, request a quotation, communicate through an online form or otherwise interact electronically with Sri Shyam Industries, you consent to receiving electronic communications relating to your enquiry or transaction, subject to applicable law.

Electronic communications may include:

enquiry acknowledgements;
quotations;
product information;
order-related communications;
documentation;
payment-related communications;
delivery updates; and
responses to customer requests.

Electronic communication records may be retained where reasonably necessary for business, legal, accounting, security or compliance purposes.

28. Prohibited Activities

Users must not use the website or its content to:

commit or facilitate unlawful activity;
violate another person’s rights;
infringe intellectual property rights;
distribute malicious software;
attempt to obtain unauthorised access;
interfere with website security;
collect personal information without authorization;
submit fraudulent enquiries or orders;
transmit spam;
misrepresent an association with Sri Shyam Industries;
copy website content for unauthorized commercial purposes; or
otherwise misuse the website in violation of applicable law.

Sri Shyam Industries may take appropriate action where prohibited activity is identified, subject to applicable law.

29. Suspension or Termination of Access

Sri Shyam Industries may restrict or terminate a user’s access to the website where reasonably necessary, including where the user:

violates these Terms & Conditions;
engages in fraudulent or abusive activity;
attempts to compromise website security;
misuses website content;
submits materially false information; or
engages in conduct that may expose Sri Shyam Industries or others to legal or security risks.

Termination or suspension of website access does not affect rights or obligations that have already accrued under a separate commercial transaction.

30. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website and its general content are provided on an “as available” and “as is” basis.

Sri Shyam Industries does not warrant that:

the website will always be available without interruption;
the website will be completely free from errors;
all website information will always be current or complete;
the website will be free from viruses or other harmful components;
every product shown will always be available;
product images will exactly match the supplied product; or
a product will be suitable for an application that has not been specifically discussed and agreed.

Nothing in these Terms & Conditions excludes or limits any warranty, guarantee, representation or statutory right that cannot legally be excluded or limited.

31. Product-Specific Warranties

Where a particular product is supplied with an express written warranty, specification, certification or guarantee, the terms of that document shall apply to the extent applicable.

No statement contained on the general website should be interpreted as creating an additional product warranty unless expressly confirmed in writing.

Customers should communicate any special technical, regulatory or performance requirements before confirming an order.

32. Limitation of Liability

To the maximum extent permitted by applicable law, Sri Shyam Industries shall not be liable for indirect, incidental, special, consequential or exemplary losses arising from or relating to the use of the website or information available through it.

This may include, where legally permissible:

loss of profits;
loss of business opportunities;
loss of anticipated savings;
loss of revenue;
loss of data;
business interruption; or
consequential commercial losses.

Nothing in these Terms & Conditions is intended to exclude liability that cannot lawfully be excluded or restricted, including liability arising from matters for which applicable law does not permit contractual limitation.

For a specific product transaction, any applicable limitation of liability may additionally be governed by the quotation, purchase order, invoice, agreement or other transaction-specific document accepted by the parties.

33. Customer Responsibility

Customers are responsible for providing accurate information concerning their requirements.

This includes, where applicable:

product dimensions;
intended use;
required material;
thickness;
quantity;
printing requirements;
regulatory requirements;
destination;
storage conditions; and
other information reasonably necessary for manufacture or supply.

Sri Shyam Industries should not be held responsible for an outcome resulting from materially inaccurate, incomplete or misleading information supplied by the customer, except to the extent responsibility cannot legally be excluded.

34. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Sri Shyam Industries, its relevant personnel and representatives from claims, losses, liabilities, damages, costs or reasonable expenses arising from:

your unlawful use of the website;
your violation of these Terms & Conditions;
your infringement of a third party’s rights;
unauthorized use of customer-supplied artwork, trademarks or other materials;
inaccurate information supplied by you; or
your misuse of products contrary to communicated specifications or applicable instructions.

This provision does not require a customer to indemnify Sri Shyam Industries for losses caused solely by Sri Shyam Industries’ own acts or omissions where applicable law prohibits such an allocation.

35. Force Majeure

Sri Shyam Industries shall not be responsible for delay or failure to perform an obligation where the delay or failure results from circumstances beyond its reasonable control.

Such circumstances may include, depending on the situation:

natural disasters;
fire;
flood;
severe weather;
epidemic or pandemic;
war;
terrorism;
civil unrest;
strikes or labour disruptions;
government restrictions;
changes in law or regulation;
transportation disruptions;
port closures;
customs restrictions;
supply-chain disruptions;
shortage of raw materials;
power or infrastructure failures;
cyber incidents; or
failures of third-party service providers.

Where reasonably practicable, Sri Shyam Industries may take reasonable steps to mitigate the effect of such circumstances.

36. Confidentiality

Information exchanged during a business enquiry or transaction may include confidential commercial or technical information.

Each party should take reasonable steps to protect confidential information received from the other party and use it only for the purpose for which it was provided, subject to:

information already lawfully known to the receiving party;
information that becomes publicly available without breach;
information independently developed;
information required to be disclosed by law; or
disclosures reasonably required for fulfilling the relevant transaction.

Separate confidentiality or non-disclosure agreements may apply where specifically executed between the parties.

37. Privacy and Personal Information

Use of the website may involve the collection and processing of personal information submitted by users, such as information provided through enquiry forms, account-related interactions or business communications.

Such information will be handled in accordance with the website’s applicable Privacy Policy and relevant data-protection requirements.

Users should review the Privacy Policy before submitting personal information through the website.

Sri Shyam Industries may process information where reasonably necessary for purposes including:

responding to enquiries;
preparing quotations;
processing orders;
providing customer support;
communicating about transactions;
maintaining business records;
improving website services;
preventing fraud or misuse; and
complying with legal obligations.

38. Data Security

Sri Shyam Industries takes reasonable measures intended to protect information handled through the website.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Users should therefore avoid submitting sensitive information through website forms unless the information is specifically requested and the method of transmission is appropriate.

Sri Shyam Industries will handle personal information in accordance with applicable law and its published privacy practices.

39. Governing Law

These Terms & Conditions shall be interpreted in accordance with the laws applicable to the relevant transaction and the legal relationship between the parties, subject to any mandatory rights or protections available under applicable law.

For transactions governed by an expressly agreed commercial contract, the governing-law provision contained in that contract shall apply.

Nothing in these Terms & Conditions is intended to deprive a consumer or other party of mandatory legal rights that cannot lawfully be waived by contract.

40. Jurisdiction

Subject to applicable law and any dispute-resolution clause contained in a transaction-specific agreement, disputes relating to the website or a transaction shall be subject to the jurisdiction of the courts or other competent authorities having jurisdiction under applicable law.

Where a particular transaction expressly specifies a governing jurisdiction, venue or dispute-resolution mechanism, that agreed provision shall apply to the extent legally enforceable.

41. Dispute Resolution

Sri Shyam Industries encourages customers to first attempt to resolve any genuine dispute through good-faith communication.

Where a transaction-specific agreement provides for a particular dispute-resolution process, including negotiation, mediation or arbitration, that process shall apply according to its terms.

Nothing in this section prevents a party from exercising a statutory right or seeking urgent legal relief where such action is permitted or required by applicable law.

42. Consumer Rights

Nothing in these Terms & Conditions is intended to remove, restrict or override any mandatory consumer protection right or remedy available under applicable law.

Where a transaction falls within applicable consumer protection or e-commerce legislation, Sri Shyam Industries will comply with the requirements applicable to that transaction.

Contractual provisions that are prohibited or unenforceable under mandatory law shall not be relied upon to deprive an eligible consumer of such statutory protections.

43. Severability

If any provision of these Terms & Conditions is found to be invalid, unlawful or unenforceable by a competent authority, that provision shall be interpreted or modified to the minimum extent necessary to make it enforceable where legally possible.

If modification is not possible, the affected provision shall be treated as severed from these Terms & Conditions.

The remaining provisions shall continue to operate to the extent permitted by law.

44. Waiver

Failure or delay by Sri Shyam Industries to enforce any provision of these Terms & Conditions shall not constitute a waiver of that provision or of the right to enforce it later.

Any waiver must be understood in the context in which it is expressly given and shall not automatically constitute a continuing waiver.

45. Changes to These Terms & Conditions

Sri Shyam Industries may amend, update or modify these Terms & Conditions from time to time to reflect changes in:

business operations;
products or services;
website functionality;
applicable law;
regulatory requirements;
security practices; or
other legitimate business requirements.

The updated version will apply prospectively from the time it is published or otherwise made effective, subject to applicable law.

Customers should review the Terms & Conditions periodically when using the website.

Changes to a completed commercial transaction will not automatically alter contractual rights and obligations that have already been established, unless permitted or required by applicable law or agreed by the parties.

46. Entire Agreement

These Terms & Conditions, together with applicable website policies and any transaction-specific documents or agreements, constitute the applicable terms governing use of the website and the relevant transaction.

Where there is a conflict between general website information and an expressly agreed written commercial document relating to a particular order, the transaction-specific document shall generally govern that transaction to the extent of the conflict, subject to applicable law.

47. Assignment

A customer may not transfer or assign rights or obligations arising under these Terms & Conditions or a transaction without appropriate authorization where such authorization is required.

Sri Shyam Industries may transfer or assign its rights or obligations where permitted by applicable law, including in connection with a restructuring, merger, business transfer or other legitimate corporate transaction.

48. Survival

Provisions which by their nature are intended to continue after termination or completion of a user’s website access or commercial transaction shall survive such termination or completion.

These may include provisions relating to:

intellectual property;
confidentiality;
customer responsibilities;
indemnification;
limitation of liability;
dispute resolution; and
governing law.

49. No Partnership or Agency

Use of the website or communication with Sri Shyam Industries does not create a partnership, joint venture, employment relationship, franchise relationship or agency relationship between the user and Sri Shyam Industries unless expressly agreed in writing.

A user must not represent that they have authority to act on behalf of Sri Shyam Industries without express authorization.

50. No Unauthorised Resale or Representation

Unless expressly authorized in writing, users must not represent themselves as an authorised representative, employee, agent or official business partner of Sri Shyam Industries.

Any reseller, distributor or commercial partner relationship shall be governed by the applicable separate agreement or written authorization.

51. Business-to-Business Transactions

Many packaging products offered by Sri Shyam Industries may be supplied on a business-to-business or commercial basis.

Where a customer purchases products for business, manufacturing, resale, export or industrial use, the customer is responsible for ensuring that the products and their intended use comply with the laws, regulations and requirements applicable to that customer’s business and destination market.

Additional commercial terms may apply to such transactions and may be incorporated into quotations, purchase orders, invoices or separate agreements.

52. International Customers

Sri Shyam Industries serves customers in India and international markets.

Customers located outside India are responsible for determining whether the importation, distribution, use or resale of a particular packaging product is permitted in their jurisdiction.

International transactions may be affected by:

customs requirements;
import restrictions;
product regulations;
labelling requirements;
environmental regulations;
taxes and duties;
sanctions or trade restrictions; and
other destination-country requirements.

Where applicable, the customer should obtain independent professional or regulatory advice concerning the use and importation of products in the destination market.

53. Export and Regulatory Compliance

For international or regulated applications, customers should communicate applicable compliance requirements before placing an order.

Where a customer requires particular documentation, certification, testing, material specifications or compliance standards, these requirements should be agreed in writing before production begins.

Sri Shyam Industries does not assume that a product’s suitability for one country or application automatically establishes compliance in another jurisdiction.

54. Interpretation

Headings used in these Terms & Conditions are included for convenience and do not affect the interpretation of the relevant provisions.

Words in the singular may include the plural and vice versa where the context requires.

References to applicable law include amendments, replacements and legally applicable subordinate legislation, where relevant.

55. Acceptance of Terms

By continuing to access or use the website, submitting an enquiry, requesting information, communicating with Sri Shyam Industries through the website, or entering into a transaction after being provided with these Terms & Conditions, you acknowledge that you have had an opportunity to review these Terms & Conditions and agree to comply with the provisions applicable to your use of the website and the relevant transaction.

If you do not agree to these Terms & Conditions, you should discontinue use of the website and refrain from using its enquiry or transaction facilities.

56. Contact and Legal Notices

Formal legal notices, contractual communications and other matters requiring specific legal delivery should be made using the communication method specified in the applicable commercial agreement or other legally applicable documentation.

Routine website enquiries and product-related communications may be submitted through the communication facilities made available by Sri Shyam Industries.